In the disruption of 2020, the trends toward buying online and omnichannel shopping didn’t just accelerate. They jumped years. As people look forward to returning to stores, they won’t abandon their new ways to buy and pay for goods and services; they’ll expect even more from retailers. Read the What the Future: Buying issue to find out what’s coming next in the move from physical to online to virtual shopping.

Download the What the Future: Buying issue


Subscribe to Ipsos Future

Receive timely insights to inform your research needs

© Ipsos 2020, All right reserved